Returns & Exchanges

At Equilibrium, we believe in perfect balance, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your purchase doesn't align with your lifestyle, we are here to help you find the right fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are intact and including the provided packing slip.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label from your email, then attach it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.